Kyle Robinson Committed to Service? On a recent flight I found myself sitting in the front row of a small regional jet. The weather was perfect, and there was no other obvious reason that we could be delayed. I sat in the front row and ... Service
Kyle Robinson Defining Value I have been traveling lately, and it gives me time to reflect on our business, our customers, and why we do what we do. One of the persistent questions I have is why do our customers choose us? Why do...
Kyle Robinson Our Purpose Why we do what we do: We employ passionate people who thrive on knowing that the solutions and advice that we provide are critical components to keeping our customers businesses not only operating, bu...
Kyle Robinson What can we learn from Kodak's Bankruptcy What can we learn from a company that has been in business over 100 years and is now bankrupt? A lot. It was announced recently that Kodak will no longer make digital cameras. Kodak invented the digit...
Kyle Robinson Selling on Fear I had the pleasure of buying a new truck this week. Well, new to me. Going into the negotiation I felt nervous before we even sat down to talk money. Why is it that I, a customer, would go to a dealer...
